John Lewis Contact Number: 03456 049 049

Call John Lewis on the department store’s UK customer service telephone number 03456 049 049 for any questions about the returns policy or for an estimated delivery time of an item that you have recently bought.


About John Lewis

John Lewis is a chain of employee-owned department stores that is owned by the ‘John Lewis Partnership,’ created alongside the first store opening in the mid-1800s. There are 46 John Lewis stores throughout the United Kingdom, including 12 ‘at home and ‘flexible format’ stores that sell a range of general goods including homeware, furniture along with clothing and fashion accessories. However the John Lewis Partnership sells food groceries through the Waitrose brand across supermarkets throughout the UK.


John Lewis Customer Services – 0345 049 049

Call John Lewis on their UK customer service telephone number 0345 049 049 to contact a representative about an item recently bought from the department store. For instance customers can discuss the returns policy on an item that they are unhappy with or is not fit for use. You may also wish to discuss the courier process including the cost of both domestic and international delivery before it is sent to your home address. Customers who have bought a product that is too large to take home, whether it is a mattress or any other piece of furniture can also discuss the cost of next day delivery. If you have bought an item on the John Lewis online store but have changed your mind about the purchase then you may also call to cancel your order as long as the item has not yet been dispatched. Callers may also wish to arrange a fitting at your home for John Lewis products such as curtains or to organise the installation of homeware appliances like dishwashers and fridge freezers.


John Lewis Technical Support – 0330 123 0106

Phone the John Lewis technical support helpline number 0330 123 0106 to contact an engineer with any questions about a fault on an electrical item that you have bought from the department store. For instance if you require assistance when setting up a new landline telephone or connecting an iPad to your home internet then you can receive troubleshooting advice on the above helpline. If you have a warranty agreement in place then you can also request a home callout for problems with items such as fridge-freezers that have been bought from the department store.


Call Costs and Contact Hours

Both of the featured John Lewis helplines operate using a 03 contact number meaning that you will only be charged the same standard per-minute rate as any other local call made from a UK mobile or landline telephone. However you may even be able to get in touch for free if you are using up any inclusive free minutes that have been offered by your service provider. Furthermore the John Lewis call centre is available to take calls during the standard opening hours on 8am-9pm weekdays, 8am-8pm Saturdays and 10am-6pm Sundays.


Key John Lewis Contact Numbers

John Lewis Department UK Contact Number Contact Hours
Customer Services 03456 049 049 8am-9pm weekdays, 8am-8pm Saturdays and 10am-6pm Sundays
Technical Support Helpline 0330 123 0106 8am-9pm weekdays, 8am-8pm Saturdays and 10am-6pm Sundays


John Lewis Alternative Contact Method


Store Locator

To find the contact details and address of your nearest John Lewis branch then simply select a shop from the their Online Store Locator.